Returns & Refunds Policy

Thank you for shopping with us.

No Returns

All sales are final. We do not accept returns or exchanges for any products unless the item arrives damaged, defective, or you receive the wrong item.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. If your item is damaged, defective, or you receive the wrong product, contact us within 48 hours of delivery at hamdykotb35@gmail.com. Please include your order number and clear photos of the item so we can review your request.

If your claim is approved, we will provide a replacement or another appropriate solution at no additional cost.

Refunds

Refunds are only issued if:

• The item is confirmed to be damaged or defective upon arrival.

• You received the wrong item and a replacement cannot be provided.

If a refund is approved, it will be processed to your original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.

Non-Returnable Items

We do not accept returns or refunds for:

• Change of mind

• Incorrect product selection by the customer

• Sale or clearance items

• Gift cards

• Personalized or custom-made products (if applicable)

Contact Us

If you have any questions about your order, please contact us at:

Email: hamdykotb35@gmail.com